Duke Energy Hurricane Ian Preparations in NC

The Duke Energy meteorologists have been watching Hurricane Ian and are monitoring the situation as the storm made landfall near Fort Myers earlier this afternoon.  They are already seeing significant impacts to the Florida Duke Energy service area and Ian could also impact North Carolina, depending on its path.  In advance of any storm, Duke Energy crews and resources are located strategically near areas that will likely be affected – allowing for safe, quick response after a storm passes through.

Prepared to Respond

Duke Energy's first priority with local crews is serving local communities.  They are keeping crews in place in North Carolina to ensure they have adequate resources to respond to potential impacts from Ian as it passes through the state. 

Reporting Power Outages

Customers who experience power outages should call Duke Energy's automated outage-reporting systems for their respective utility:

• Duke Energy Carolinas: 1-800-POWERON (1-800-769-3766)
• Duke Energy Progress: 1-800-419-6356

Customers may also report an outage or view current outages online at www.duke-energy.com/outages or text OUT to 57801